Need help on doing a trace route to your dedicated hosting setup?
Windows Info:
1. Go to Start > Run…
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
4. Copy and paste the results into your text file.
Note: Some people are often confused by how to copy and paste from the cmd prompt (that black window your looking at). The best way to go about this is to right click on the window (anywhere in the black part) and select “Select All”. Then to copy, hit the Ctrl + C keys on your keyboard. Then you can right click with your mouse, and select paste to paste it into your text file you are saving this information to.
Mac Info:
1. Double-click the Hard Drive icon > Applications folder > Utilities folder > Network Utility program.
2. Select the trace route tab and enter the hostname, where hostname can be a domain name, a machine name or an IP address.
3. Press Enter then copy and paste the results into your text file.
Now you should have no issues troubleshooting the connection between yourself and the server in question.
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